Wadi Adventure Cancellation and Reschedule Policy
We require 120 Hours cancellation notice prior to your scheduled arrival, we will charge you cancellation fee as below:
- Bookings cancelled within 24 Hours prior to arrival or no show will be charged 100% of total booking.
- Bookings cancelled within 48 Hours prior to arrival will be charged 75% of total booking.
- Bookings cancelled within 72 Hours prior to arrival will be charged 50% of total booking.
- Bookings cancelled within 96 Hours prior to arrival, will be charged 25% of total booking.
- If the activities are cancelled due to factors out of our control, i.e. weather, water quality, or any other unforeseen reason, there will be no refund, your activities will be given as vouchers or moved to another day.
- Wadi Adventure reserves the right to cancel the activity anytime if needed.
- If you would like to reschedule your event, due to personal/scheduling reasons, you must contact Wadi adventure reception (firstname.lastname@example.org) in writing 72 Hours minimum prior to the day booked.
- If you reschedule in less than 72 Hours, you will be charged 10% additional of the total booking for administration fees.
- Any bookings moved to other days will only be subject to availability.